Contact Us
Have a question about an order, a product, or a return? Get in touch with us. You'll find all the ways to reach us below.
Phone: +212 611 855 774
Email: contact@ellisandember.com
Most emails are answered within 1 business day.
Customer support hours (GMT+1):
- Monday to Friday: 9:30 AM – 6:30 PM
- Saturday: 9:30 AM – 5:00 PM
- Sunday: closed
Business address: Ellis & Ember, Depot Municipal NR 8 Amsernat, Agadir 80020, Morocco
Warehouse and return address: Room 803, Building 2, RongHuShenShiHuaYan, Pinghu Street, Longgang District, Shenzhen City, Guangdong Province, China
Please don't send returns to our business address. Before returning an item, email us to get your RMA number, as explained in our Return & Refund Policy.
Or use the form below and we'll get back to you by email.
Useful links: Shipping Policy · Return & Refund Policy · Terms of Service · Privacy Policy